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crackrn
Aug 25, 2004, 9:47 PM
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Registered: Jul 13, 2004
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I did a search but didn't find what I was looking for...where do many of you buy your gear if you do it online? The shops around here don't sell Wild Country and I wanna buy my BF something from there. Thanks!
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maculated
Aug 25, 2004, 9:57 PM
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Registered: Dec 23, 2001
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My circuit includes:
www.gearexpress.com (they treat you right and deals can be good)
www.mountaingear.com (owner is really cool, gotta support people you think are cool)
www.sierratradingpost.com
www.reioutlet.com
www.overstock.com
www.backcountry.com
www.altrec.com
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rcaret
Aug 25, 2004, 10:06 PM
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Registered: Jul 30, 2002
Posts: 227
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Mountain Gear ( mgear.com ) , REI , gearexpress . I deal with Mountain Gear the most . :wink:
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mnutz
Aug 25, 2004, 10:18 PM
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Registered: Jul 22, 2001
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In reply to: My circuit includes: www.gearexpress.com (they treat you right and deals can be good) www.mountaingear.com (owner is really cool, gotta support people you think are cool) www.sierratradingpost.com www.reioutlet.com www.overstock.com www.backcountry.com www.altrec.com
My circuit is exactly the same. The only one I would add is www.northernmountainsupply.com. I've ordered from all of these and never had any problems.
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killclimbz
Aug 25, 2004, 10:23 PM
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I've bought from most of the sites listed. I would say the more important question is, when you do have a problem how quickly and efficiently does the online retailer deal with it? I had a hell of a time with an online snow gear retailer a few years ago. It really turned me off on buying from them. A bunch of imcompetent stoned idiots running that site. No wonder they are gone.
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vegastradguy
Aug 25, 2004, 10:26 PM
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Registered: Aug 28, 2002
Posts: 5919
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Mountain Gear has always been very efficient in handling any problems i've had. They've even conference called Yates one or two times for me to answer my questions. Returns/exchanges are easy and they'll do just about anything for ya if you call them on the phone.
i've had similar experiences with Shoreline and Backcountry Gear.
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omenbringer
Aug 25, 2004, 10:28 PM
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Registered: Sep 19, 2003
Posts: 248
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I have had good dealings with Northern Mountain Supply Join their mountain club for an instant 10% savings on your purchases as well as reduced shipping costs.
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crotch
Aug 25, 2004, 10:33 PM
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Registered: Jan 16, 2003
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GearExpress.com has been outstanding. These guys are great at customer service. My experience with MountainGear hasn't been as positive.
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crackrn
Sep 1, 2004, 3:58 AM
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Registered: Jul 13, 2004
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Thanks, all for the info...I'll put it to good use.
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pisslord
Sep 2, 2004, 8:24 AM
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Registered: Aug 12, 2004
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Mountain Equipment Co-Op (www.mec.ca) They have good prices and it is always nice to buy things that look more expensive than they are due to the conversion from CA$ to US$. :) You do have to become a member of their co-op, but it's like $5 canadian (works out to $3.80 us) for a lifetime membership.
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johnson6102002
Sep 2, 2004, 1:27 PM
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Registered: Aug 23, 2004
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Mountain gear all the way! they always have the best prices availibilty and free shipping
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macherry
Sep 2, 2004, 4:01 PM
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Registered: Sep 10, 2003
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Mountaingear for sure. I'm close enough to their store.
gearexpress.com
www.karstsports.com> ordered lots of petzl gear from them
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mistymountainhop
Sep 2, 2004, 7:03 PM
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Registered: Oct 14, 2003
Posts: 410
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My favorite is ebay. Heres something cool.............
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&category=50814&item=3697370113&rd=1http://
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picaco
Sep 2, 2004, 7:11 PM
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Registered: May 7, 2004
Posts: 204
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I'm a big fan of all of these listed above. The one thing I'd add is killerdeals.com, it's associated with Northern Mountain Supply.
Happy money spending day,
Ben
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korporal
Sep 3, 2004, 3:35 AM
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Registered: Jun 2, 2004
Posts: 175
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I had problems with Ultimate Adventure Gear also known as K&R Gear. I ordered some Kong lockers. I know that they are not the most available biners but it took them almost two months for them to get to me. I tried contacting them by phone, and three different e-mail adresses many times. My calls were never returned and my e-mails never replied to. Then one day out of the blue my biners arived.
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euroford
Sep 3, 2004, 12:12 PM
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Registered: Aug 26, 2002
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i go to gearexpress 90% of the time. the only problem with them, is that every time i call i end up chatting on the phone for 1/2-3/4 of an hour. 8^)
good peeps, its nice to support the mom and pop gear shop.
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alan_ellis
Sep 22, 2004, 7:04 PM
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Registered: Dec 3, 2003
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In reply to: I'm a big fan of all of these listed above. The one thing I'd add is killerdeals.com, it's associated with Northern Mountain Supply.
The other day, I ordered two pair of identical climbing shoes from Northern Mountain Supply (NMS). The website let me order both pair. After all was said and done, I get an email the next day saying that they only had one pair instead of two. They shipped one pair and said it would take 7 days to get them. As far as I'm concerned, if they advertise they have the items, then I pay for them, they should ship them. If their website is faulty, they need to correct it; otherwise, I begin to wonder about the site in general, including the security of my credit card. I've sent them two emails with no response.
This wouldn't be an issue except that early last year the same thing happened to me when I ordered two pair of identical Goretex shell pants from NMS. Except that time, I never got an email, they just shipped one pair. Afterward, I called and attempted to resolve the issue but they would never let me speak to the "manager". Finally, after I threatened to post my dissatisfaction on the internet, they responded, and resolved the problem to my satisfaction.
I'm anxious to see how this recent issue plays out. I'll post upon resolution.
BTW: The reason I always order two identical items is because usually get it for both my wife and I and we wear about the same size shoes, etc.
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picaco
Sep 22, 2004, 9:53 PM
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Registered: May 7, 2004
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I've never had problems with them, but then again, I've only ordered from them a couple of times. I'll be waiting to see what happens. Hope it all turns out.
Ben
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alan_ellis
Sep 24, 2004, 5:20 PM
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Registered: Dec 3, 2003
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Everything worked out good. Northern Mountain Supply fixed it to my satisfaction. I would suggest; however, that instead of ordering online, use their 1-800 number. Twice I have ordered two of something, only to find out later they had only one of the item. At least by calling, the sales rep will be able to tell you whether they really have the item or not. Probably just a flaw in their website.
Anyway, I would order from them again.
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picaco
Sep 24, 2004, 6:02 PM
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Registered: May 7, 2004
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When you called and talked to someone, did you mention the problems you've had with ordering from their website? If so, what'd they say about it?
Ben
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alan_ellis
Sep 24, 2004, 11:29 PM
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Registered: Dec 3, 2003
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In reply to: When you called and talked to someone, did you mention the problems you've had with ordering from their website? If so, what'd they say about it? Ben
I never called them. We only communicated through email. I initially informed them of the problem with the website, but we never discussed it after that. After my "incident", I'm sure they are aware of the problem.
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dredsovrn
Sep 25, 2004, 12:39 AM
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Registered: May 24, 2003
Posts: 1226
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Gear Express.
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