|
|
Forums:
Climbing Information:
Gear Heads:
Re: [carabiner96] EMS Rant....:
Edit Log
|
|
winkwinklambonini
Mar 26, 2007, 9:12 PM
Views: 1473
Registered: Sep 17, 2002
Posts: 1579
|
It seems to me that the way it would have worked if everything went "well" was also unacceptable. $28 to have a zipper fixed on a product that generally gets backed up by the manufacturer. $20 of which is for WASHING IT!?
Why must it be washed? It's not underwear or a cum-rag. Maybe I should disinfect every tree I wreck. Maybe I should never have used all those dirty, dirty power tools when I was a boatbuilder.
dcaldous wrote: It is not uncommon for manufacturers to require that a item be cleaned before it is returned. If you look in the warranty terms of many companies they state a charge for cleaning will be applied if items are not clean. If you were going to repair gear for someone would you want to work on a dirty item?
WTF! Even as a former employee of EMS, this is a new and disturbing bit of knowledge for me. NO, I wouldn't mind. This is a down jacket, it both needs to be drycleaned, and is an outer layer. That is totally and completely fucked up. $20 so someone doesn't have to deal with a dirty jacket! Who knew? I left EMS vowing to never work at places like that ever again. I get proven right every day......
Go local, or use EMS to try on shoes, and get'em off the net. 
(This post was edited by winkwinklambonini on Mar 26, 2007, 9:24 PM)
|
|
|
|
|
|
|
