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erockrings
Jan 15, 2006, 8:24 PM
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Does anyone else have cams with the dimple on the center of the axle head? I'm wondering if i have a blue alien suffering from misplaced dimple symdrome. This dosent instill confidence in me, Like who is putting the dimple on the cam? it's probably easy to mess up...
After inspecting the weld on the cam i noticed a small gap in the brazing. What would you do? any ideas? I have pictures too.
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healyje
Jan 15, 2006, 8:27 PM
Post #352 of 522
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Please take or send your dimpled cams back to the retailer where you purchased your cam.
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timm
Jan 15, 2006, 8:30 PM
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In reply to: Does anyone else have cams with the dimple on the center of the axle head? I'm wondering if i have a blue alien suffering from misplaced dimple symdrome. This dosent instill confidence in me, Like who is putting the dimple on the cam? it's probably easy to mess up... After inspecting the weld on the cam i noticed a small gap in the brazing. What would you do? any ideas? I have pictures too.
I just recently bought 5 sets of aliens and, of those, 18 have dimples. All of mine that have the dimple are gold, orange, purple, and clear but suposedly there are a small number of other sizings that can be affected. The dimple is almost always centered on the ones that I have. There are a couple where the dimple is a little off center but not by much.
I haven't noticed any problems with gaps in the brazing on my aliens.
Hope this helps.
Tim
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skinner
Jan 15, 2006, 8:32 PM
Post #354 of 522
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In reply to: After inspecting the weld on the cam i noticed a small gap in the brazing. What would you do? any ideas? I have pictures too.
Post the pictures, I would certainly be interested in seeing the suspect brazing. I personally have not noticed *gaps* in any of mine, however.. I did notice some have a nice smooth bead around the connection, and some appear to have no exposed brazing showing at all.
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thatnameisalreadychosen
Jan 15, 2006, 8:57 PM
Post #355 of 522
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My DOD is:
Hybrid 1/2-3/4" (Green/Yellow) batch 0305
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fredo
Jan 15, 2006, 9:09 PM
Post #356 of 522
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In reply to: Does anyone else have cams with the dimple on the center of the axle head?
I plan on waiting until CCH releases some more info on what cams (lots etc) were specifically effected. and how to act on this info. But yes, my Grey 1104, has this as well.
foimt
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erockrings
Jan 15, 2006, 9:10 PM
Post #357 of 522
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so i gather that other people have cams with the dimple at the centre of the axle head. i'll post the picture of the weld anyways for those that are curious.
http://storage.msn.com/...Mto8pc3FXxmx5Yth3BxQ
You can see that there is absolutley No dimple at the base of the head. but you can just barely see the dimple on the centre.
The left side of the weld is were the gap is . it's not huge. I think the overall look of the weld just looks way sloppy compaired to the others i own ( smooth and continuous). I'll also add that i don't even think that iv'e placed this one yet ( just purchased as a suppliment to the aid rack)
Maybe i'm just paranoid, but i think i have the right to be a little worried.
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skinner
Jan 15, 2006, 9:12 PM
Post #358 of 522
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In reply to: Posted: Thu Jan 12, 2006 6:33 pm
Colorado Custom Hardware, (CCH) has recently completed an investigation and extensive testing to identify and isolate safety issues concerning the brazing on CCH Alien cams. The safety of our customers is our number one priority.
We sincerely apologize for this inconvenience and we are doing everything possible to correct it quickly. There will be a photograph on our web site to help to identify the cams that need to be returned. The Web site address: Aliencamsbycch.com
In reply to: from *another meassge board* Re:Alien Recall From CCH - 2006/01/13 10:06 why would cch's website not have the recall posted on it?
The poster has a good point.
I think CCH should clarify which website is actually their official site, and if they are using 2 domains BOTH should at the very least contain a link to the recall notice;
http://www.aliencamsbycch.com as posted above by CCH does not contain a recall notice or any reference to one. It *could* very well leave one with the impression that they are not making an honest effort to make everyone aware of this recall.
The recall notices and photos are in fact on an entirely different domain.
http://www.aliencams.com/
http://www.aliencams.com/recall.html
If they truly want to make everyone aware of this issue, I think this *possible oversight* should be rectified.
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skinner
Jan 15, 2006, 9:23 PM
Post #359 of 522
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hrmm.. batch #0305 seem to be coming up a lot.
I have 2 purples with the DoD from batch #0305 which do not have the round ball that the axle goes through, rather one that is flat on either side.
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heiko
Jan 15, 2006, 10:06 PM
Post #360 of 522
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In reply to: The poster has a good point. I think CCH should clarify which website is actually their official site, and if they are using 2 domains BOTH should at the very least contain a link to the recall notice; http://www.aliencamsbycch.com as posted above by CCH does not contain a recall notice or any reference to one. It *could* very well leave one with the impression that they are not making an honest effort to make everyone aware of this recall. The recall notices and photos are in fact on an entirely different domain. http://www.aliencams.com/ http://www.aliencams.com/recall.html If they truly want to make everyone aware of this issue, I think this *possible oversight* should be rectified.
This website issue... I checked the WHOIS entries. The domains have been registered by different people. I wonder what the connection is and why the seemingly "official" CCH website has no mention of the recall.
Domain Name: ALIENCAMSBYCCH.COM
Polzer, Philip
Philip Polzer
718 S. 5th St.
Laramie, WY 82070
US
Domain Name: ALIENCAMS.COM
Registrant:
Sumner Ohye
Alien Cams #1350
4739 University Way N.E.
Seattle, Washington 98105
United States
Registered through: EZOSHosting
(For those who don't know: anyone can do this... https://secure.registerapi.com/services/whois.php)
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clayman
Jan 15, 2006, 10:10 PM
Post #361 of 522
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In reply to: In reply to: Posted: Thu Jan 12, 2006 6:33 pm
Colorado Custom Hardware, (CCH) has recently completed an investigation and extensive testing to identify and isolate safety issues concerning the brazing on CCH Alien cams. The safety of our customers is our number one priority.
We sincerely apologize for this inconvenience and we are doing everything possible to correct it quickly. There will be a photograph on our web site to help to identify the cams that need to be returned. The Web site address: Aliencamsbycch.comIn reply to: from *another meassge board* Re:Alien Recall From CCH - 2006/01/13 10:06 why would cch's website not have the recall posted on it?I think CCH should clarify which website is actually their official site, and if they are using 2 domains BOTH should at the very least contain a link to the recall notice; http://www.aliencamsbycch.com as posted above by CCH does not contain a recall notice or any reference to one. It *could* very well leave one with the impression that they are not making an honest effort to make everyone aware of this recall. The recall notices and photos are in fact on an entirely different domain. http://www.aliencams.com/ http://www.aliencams.com/recall.html If they truly want to make everyone aware of this issue, I think this *possible oversight* should be rectified.
you know what, this is really pissing me off. I have been scratching my head for the past few days wondering why and the hell CCH doesn't have a recall notice on their webpage aliencamsbycch.com, now to find out they have another website where the recall is. You've got to be kidding me! There is no link from aliencamsbycch.com to the other website or any mention of the recall whatsoever! What are these people doing? I'm all for giving them time to figure out how to solve this problem, but there is really no excuse (unless I'm missing something) for not posting, on what I would say is their primary site, that at least there is a recall in progress.
cl
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skinner
Jan 15, 2006, 10:14 PM
Post #362 of 522
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Exactly
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billl7
Jan 15, 2006, 11:48 PM
Post #363 of 522
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In reply to: Domain Name: ALIENCAMSBYCCH.COM Polzer, Philip Philip Polzer 718 S. 5th St. Laramie, WY 82070 US Domain Name: ALIENCAMS.COM Registrant: Sumner Ohye Alien Cams #1350 4739 University Way N.E. Seattle, Washington 98105 United States Registered through: EZOSHosting
Bill
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highangle
Jan 16, 2006, 1:58 AM
Post #364 of 522
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Yet no recall posted on the site that he referred us to? Sucks when I REALLY want to give CCH the benefit of the doubt, but inconsistencies keep showing up.
edited to delete duplicating skinner's above post......DOH!
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billl7
Jan 16, 2006, 2:25 AM
Post #365 of 522
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Seems like a month since the original post but it's only been a single "working day" (edit: maybe almost two; not sure of OP time) - and well there is a recall posted with a picture on a website which may very well be connected with CCH; just not the one above. Perhaps they'll clean up a bit of this slow-motion train wreck on the second working day (tomorrow).
Bill
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insainio
Jan 16, 2006, 2:29 AM
Post #366 of 522
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The pictures of the stem on page ten are back!
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skinner
Jan 16, 2006, 3:31 AM
Post #367 of 522
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You're right Bill, it does seem longer then it has been. Then again if it was my company and this was hanging over my head, I doubt I would be going home and putting my feet up for the weekend, like it was business as usual. I have owned and operated my own business for 20+ years and have had to deal with various emergencies and crises over the years.
I learned early on that the quicker I responded and the sooner I could ensure everyone involved was satisfied, the less of an event it became.
Then again, that's just me
Ok Bill, tell us honestly.. you work for or have some affiliation with CCH don't you? Related maybe? :D
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billl7
Jan 16, 2006, 4:00 AM
Post #368 of 522
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In reply to: You're right Bill, it does seem longer then it has been. Then again if it was my company and this was hanging over my head, I doubt I would be going home and putting my feet up for the weekend, like it was business as usual. I have owned and operated my own business for 20+ years and have had to deal with various emergencies and crises over the years. I learned early on that the quicker I responded and the sooner I could ensure everyone involved was satisfied, the less of an event it became. Then again, that's just me
The only positive spin I could put on that is he's been burning the midnight oil tracking down the whole problem and building up his QA - "no time for this new-fandangled web stuff - let the outsource guy manage that!" But I won't.
In reply to: Ok Bill, tell us honestly.. you work for or have some affiliation with CCH don't you? Related maybe? :D
:lol: No - I have no affiliation with CCH at all - zero. Probably, I am just guilty of being too easy with sympathy for someone in a bind like CCH is now. But too many more of these "Aw shits" and I'll be looking for my torch and pitchfork.
Bill
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jimdavis
Jan 16, 2006, 4:28 AM
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In reply to: In reply to: Sell the Alien brand to... You read my mind. I'd be thrilled to hear that another well know climbing company purchased the rights to Aliens. I'm sure those of you who sell them would be thrilled as well!
^^^
I think this is worth reading again.
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healyje
Jan 16, 2006, 6:31 AM
Post #370 of 522
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I would suspect the aliencams.com website was put up by a well-meaning person in the U-District in Seattle who didn't consider the confusion the site might represent. I have emailed Sumner and asked him to add a notice/disclaimer to both pages of his web site to let folks know it is not associated with CCH in any way and that he was simply attempting to help out with what we can assume was an attempt at community service.
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rockvoyager
Jan 16, 2006, 7:53 AM
Post #371 of 522
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In reply to: Colorado Custom Hardware, (CCH) has recently completed an investigation and extensive testing to identify and isolate safety issues concerning the brazing on CCH Alien cams. The safety of our customers is our number one priority. Testing has revealed that there was a brazing issue with specific cams made after November blah blah blah blah blah
Unbelievable. This is fire control pure and simple. His initial response on the other thread was crap. It was that sudden realization that he was about to lose it all that motivated him to do what should have been done in the first place.
I can't get over it, suggesting the guy with the broken cam, complete with pictures of the fall and the cam blowing by, was attempting a hoax.....what a jerk. Oh and let's not forget some of you "room temperature IQ types" that suggested it was a troll or someone with an agenda. Good job guys, but what's your assesment now?
Here's what I think. It's a good product (although they look like their made in a high school automotive class, which is why I don't use them), they have a great following in our community and an owner that managed to jam his foot in his mouth all the way up to his a$$.
What I want to hear is an APOLOGY. Not too me or to the community as a whole but to the guy he said was trying to rip off his company with that "HOAX".
Until then my suggestion is to take a couple of courses that deal with responding to customers in a fair, well thought out and equitable manner.
Brad
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brent_e
Jan 16, 2006, 12:10 PM
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In reply to: hrmm.. batch #0305 seem to be coming up a lot. I have 2 purples with the DoD from batch #0305 which do not have the round ball that the axle goes through, rather one that is flat on either side.
are they black??? pretty sure that the black cams don't have the "ball" at the end of the axle because they are so small and it would interfere with the expansion range.
Brent
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phugganut
Jan 16, 2006, 1:07 PM
Post #374 of 522
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I mark my gear with fingernail polish, and my aliens have a thick layer around where the dimple is. It doesn't appear that any have dimples, but it's hard to be sure b/c of the nail polish. I think they might be getting returned to REI (the only place to get them around here) b/c I can't be sure. Maybe I will just replace them with Zeros :(
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daithi
Jan 16, 2006, 1:57 PM
Post #375 of 522
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In reply to: In reply to: In reply to: CCH: "The centerpunch identified the company that made the braze."We still don't know is whether the punch is immanent to their production process (= guaranteed) or if it was made manually ( = can't be sure). The "center punch dimple" is just that, a punch mark placed manually with a center punch by the subcontractor that did the brazing.
Exactly. The procedure would have gone something like this:
Place centerpunch over area to be marked.
Pick up hammer.
Give it a whack.
Done.
Of course it is hit with a special hammer to avoid microfractures! :)
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